Right of Withdrawal
As far as point III. ("Non-existence of a right of withdrawal") is not otherwise regulated, the consumer has the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days. The withdrawal period begins
• in the case of a contract for one or more goods, on the day on which you or a third party named by you, other than the carrier, has taken possession of the goods;
• in the case of a contract for several goods ordered by the consumer under a single order and delivered separately, on the same day, that you or a third party named by you, who is not the carrier, takes possession of the last goods;
• in the case of a contract for the delivery of a good in several installments or pieces, on the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last partial consignment or piece , or
• in the case of a service contract, on the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (ROCKETPICS, Manuela Kordel, Kaulbachstr 87, 80802 Munich, +49 (0) 176 64 884 190, firstname.lastname@example.org
) by means of a clear statement (e.g. with a letter by post or by e-mail) about your decision to cancel this contract. You can use the attached model withdrawal form – however this is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have to repay you all payments received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the least expensive standard type of delivery we offer) without undue delay and in any event not later than 14 days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as used by you in the original transaction, unless expressly agreed upon otherwise; in any event you will not incur any fees as a result of such reimbursement.
In the case of receipt of goods
You have to return or hand over the goods (s) without undue delay and in any event not later than 14 days from the date on which you inform us about the revocation of this contract. The deadline will be met if you send the goods before the deadline of 14 days.
You bear the immediate costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
In the case of a contract for the provision of services
If you have requested that the services be commenced during the period of cancellation, you have to pay me an appropriate amount equal to the proportion of services already provided at the time you inform us of your right of withdrawal in respect of this contract in comparison, with the total volume of services provided for in the contract.